Deferred Guarantee Service

Copyright © 2008-2018 Winfoss Seeker Corporation All rights reserved. This document contains proprietary and confidential information of WINFOSS. Without the prior written permission of WINFOSS, no institution may use, disclose, publish, transmit, store any part or all of this document in other commercial occasions, nor copy or reproduce this document in any way or form, This includes, but is not limited to, photocopies, photographs, magnetic recordings, electronic documents or other forms of recording.

This document is for informational purposes only and the information in it is subject to change without notice. If there is a problem, please report it to WINFOSS. WINFOSS will not provide any guarantee for these information to be tampered with, and specifically declare that we will not assume any responsibility for unauthorized modification of this document. WINFOSS, WINFOSS SEEKER, related logos and the names of WINFOSS's products and services are trademarks or service marks of WINFOSS and are registered in certain jurisdictions. All other names, marks, brands, logos and marks are trademarks, registered trademarks or service marks of their respective owners. Use of any or all of the above is subject to national and industry regulations and specific terms.

You may have encountered the following problems?

With the large-scale application of SF6 electrical equipment, the management and maintenance of SF6 gas-related equipment and testing instruments has gradually become our hot topic. According to statistics, 90% of electronic and electrical instruments will fail after long-term use, so how can we solve these problems? In the past few years, major instrument and equipment manufacturers have provided customers with warranty services, and the warranty time varies. However, after the warranty period, once the product fails, we have to face complex and tedious repair work. The maintenance cycle is long and the maintenance cost is high, which not only increases the management cost, but also the problem cannot be solved in time. The management work has brought a lot of troubles. So:

How to solve these problems? & Who can solve these problems?

WINFOSS came to China with the mission of providing advanced and professional SF6 testing equipment and high-quality and considerate services to power users in the entire Asia-Pacific region. For all products sold by WINFOSS, we not only provide customers with normal warranty services, but also provide high-quality extended service. Guarantee service, so that customers spend the least money to get the highest protection.

What problems can WINFOSS solve for you?

Save more money: By choosing the WINFOSS extended warranty service, you can no longer worry about the possible high maintenance costs of the instrument. WINFOSS extended warranty service believes that users are professional and experienced, so they can provide users with even misoperation, etc. Man-made damage, or even equipment damage caused by force majeure factors such as earthquake disasters, the extended warranty service provided by WINFOSS is professionally formulated for users. You may only need to spend a small part of the usual repair and maintenance costs to enjoy 1-5 years The extended warranty service will definitely allow users to enjoy value-for-money services.
More peace of mind: Are you thinking about the fault of the instrument for each maintenance after the warranty period? How to repair it? With the WINFOSS extended warranty service, you don't have to worry about the repair and maintenance of the instrument, all of which are solved by WINFOSS's professional technical service personnel, allowing you to be completely relieved. Moreover, it not only saves the worry about the professionalism of maintenance personnel and the reasonableness of charges, but also saves where the maintenance fee application funds come from, as well as the cumbersome application and approval process.
More labor-saving: With WINFOSS extended warranty service, you only need a phone call to enjoy the warranty service, eliminating the tediousness and all problems of your own maintenance of the instrument, making you labor-saving and efficient.
Guaranteed: WINFOSS extended warranty service allows you to enjoy a full warranty service, and the personnel serving you are all professionally trained WINFOSS technicians, making your instrument maintenance more secure. Therefore, you can hand over the instrument to us with complete confidence, and you only need to wait for our technicians to return you a complete instrument.
Better quality: After purchasing the extended warranty service of WINFOSS, WINFOSS may even purchase the extended warranty service again due to the reduction of the cost of follow-up services, so that WINFOSS will seize every opportunity for overhaul and maintenance, so that every equipment can be used to its full potential. Possibly no secondary problem occurs. Generally, WINFOSS will provide users with the most comprehensive testing and diagnostic services, as well as internal cleaning and maintenance services for each piece of equipment. Most of the time, even if some parts are found to have potential failure risks in the future, WINFOSS will replace them in a timely manner and provide the highest quality spare parts or parts, because compared with WINFOSS during the extended warranty process, if the service is applied for again, it is necessary to visit the site in person. Bringing high service costs, these services are really insignificant.

Why choose WINFOSS?

Professional Value: 30000
For more than 20 years, WINFOSS has always stood at the forefront of the world's professional gas detection technology to promote the development of power intelligence and safety management, providing customers with a large number of high-quality projects and services. So far, WINFOSS services have provided more than 30,000 customers at home and abroad. service support. Professional operation achieves the optimal cost, professional advantages provide the most powerful guarantee, and professional management continuously creates value for customers.

Technical value: 20+40
Relying on the technical precipitation and development of WINFOSS for more than 20 years, and the technical advantages and experience accumulation of Swiss Electric for more than 40 years in R&D, design and manufacturing, it has formed the most powerful professional technical competitiveness of WINFOSS services. "Concentration, profundity, excellence", WINFOSS service attaches great importance to the training and growth of the service engineer echelon, and regularly conducts professional skills training and skills competition activities, so that the technical quality of the WINFOSS service team will always be at the forefront of the industry.

Network value: 100+300
WINFOSS service is Switzerland's largest power testing service provider with the most complete service network and the strongest service technology strength. It has 100 service outlets and 300 service engineers. Service "people-oriented". The headquarters of WINFOSS service company has gathered abundant human resources and technical force, and has professional product service engineers, system design engineers, software development engineers, system maintenance engineers, technical training lecturers, etc. At the same time, each service network brings together a variety of products, experienced and well-trained professional service personnel, strong technical force, and unified training, unified service specifications, unified management, and unified assessment, so that professionals can be professionally employed and provide customers with high-quality services. Quality service.

Resource value: 2000＋3000
WINFOSS service continues to build a service hardware resource platform with comprehensive service tools and equipment, which better guarantees the professionalism and accuracy of on-site debugging and maintenance services from tangible equipment. WINFOSS service relies on WINFOSS spare parts service outlets around the world to ensure that users are provided with reliable quality dedicated or original spare parts. The WINFOSS Service Headquarters has a spare parts warehouse with spare parts valued at more than 30 million yuan. The spare parts stock is sufficient. Each service network has different levels of spare parts storage, so as to provide customers with the first-time main spare parts response service.

Caring Value: 7×24
"Mobility, speed and quality" are the professional qualities that WINFOSS service has upheld and formed for a long time. WINFOSS service engineers provide fast expert-level support services for your power detection system around the clock, telephone support at the first time, 7×24 hours of uninterrupted whole process Service care, web-based remote diagnosis and maintenance and perfect CRM (customer service management system), maximally close to customers, and more meticulously meet customers' real-time work needs.

WINFOSS China: 3+7
WINFOSS came to China, aiming to provide comprehensive power SF6 testing and supporting professional services for China Electric Power. It will be dedicated to the sales of hardware products within 3 years, and will build a comprehensive service network and team within 7 years to suit China localization needs. Compared with Northern Europe, China has more extensive power equipment, more complex climate and environment, more severe aging of equipment, and more uneven types and quality of equipment. Therefore, in China, WINFOSS has a more arduous mission to complete, and can provide more abundant, more comprehensive and more professional value for Chinese power users.