Copyright © 2008-2018 Winfoss Seeker Corporation All rights reserved. This document contains proprietary and confidential information of WINFOSS. Without the prior written permission of WINFOSS, no institution may use, disclose, publish, transmit, store any part or all of this document in other commercial occasions, nor copy or reproduce this document in any way or form, This includes, but is not limited to, photocopies, photographs, magnetic recordings, electronic documents or other forms of recording.

This document is for informational purposes only and the information in it is subject to change without notice. If there is a problem, please report it to WINFOSS. WINFOSS will not provide any guarantee for these information to be tampered with, and specifically declare that we will not assume any responsibility for unauthorized modification of this document. WINFOSS, WINFOSS SEEKER, related logos and the names of WINFOSS's products and services are trademarks or service marks of WINFOSS and are registered in certain jurisdictions. All other names, marks, brands, logos and marks are trademarks, registered trademarks or service marks of their respective owners. Use of any or all of the above is subject to national and industry regulations and specific terms.

You may have encountered the following problems?Sulfur hexafluoride gas is widely used in electrical industry for its good insulating properties and arc extinguishing properties, such as circuit breakers, high-voltage switches, high-voltage transformers, gas-enclosed combined capacitors, high-voltage transmission lines, transformers, etc. SF6 is also widely used in metal smelting, atmospheric tracer, electronic manufacturing and other industries because of its chemical inertness, non-toxicity, non-flammability and non-corrosiveness. With the large-scale application of SF6 gas, various types of SF6 gas detection equipment have also emerged in large numbers. It is precisely because of the existence of these detection instruments that the inspection personnel can timely grasp the operation status of the equipment and ensure the safe operation of the equipment. However, you may often encounter the following problems during the use and management of these instruments:
The instrument is stored or put on hold for a long time, and a certain accessory of the instrument cannot be found when it is used again, which makes the instrument unusable;
Due to the frequent use of the instrument and the change of personnel, the relevant accessories of the instrument cannot be found;
Some parts of the instrument are damaged due to improper use and operation;
The process of requesting spare parts is cumbersome and the waiting time is long;
The spare parts warehouse of the instrument manufacturer is incomplete, and suitable accessories cannot be found;
The spare parts of instrument manufacturers have a short storage time, and the corresponding spare parts cannot be found after one or two years;
Are you troubled by these problems?

What problem can you solve by choosing WINFOSS?WINFOSS has established a strict and complete spare parts guarantee service system and customer spare parts management system, fully considering the spare parts needs of users during the use of the instrument. WINFOSS introduces the advanced spare parts service concept from the West: All instrument products sold by WINFOSS can allow users to obtain suitable spare parts through the customer service phone of WINFOSS at any time and anywhere in the life cycle, and within the life cycle Users can get enough protection when using WINFOSS products.
Spare parts service is faster and more convenient: WINFOSS has its own complete spare parts guarantee service system. You only need a phone call, we can quickly find spare parts for you, provide spare parts faster, and service process is more concise, saving you precious time and cumbersome intermediate links.
Spare parts library is more complete and synchronized: WINFOSS provides a complete spare parts library for each product sold, ready for customers to request at any time, and the spare parts library is updated in real time to ensure the integrity and accuracy of data. In addition, WINFOSS has a special person responsible for maintaining the spare parts warehouse, so that the customer's spare parts warehouse is more secure.
Replacement of spare parts in advance: All customers who purchase WINFOSS products can enjoy the service of replacement of spare parts in advance, that is, replace first and then pay to protect customers' emergency problems in the process of use, and avoid affecting the use of customers' products due to intermediate links, completely for customers. .
Sending faulty parts for repair: WINFOSS provides professional "faulty parts maintenance service" with the help of its own professional and experience advantages for faulty parts found during the user's use. "And provide detailed technical guidance for users to reduce the possibility of secondary damage in subsequent use.
Spare parts upgrade: Whether it is WINFOSS internal product upgrade or customer product upgrade, WINFOSS will make detailed records for each upgrade of user products, complete the upgrade of spare parts for all products sold in time, and ensure that customers can find products after upgrading. The most suitable spare parts to avoid the problem of not finding spare parts due to product upgrades. In addition, WINFOSS will ensure that after the company's products are upgraded, it will provide users with the latest spare parts support compatible with the original products, so that the user's products can exert stronger performance, always think of all the problems for users, and provide users with high-quality spare parts services.

Why choose WINFOSS?

Professional Value: 30000
For more than 20 years, WINFOSS has always stood at the forefront of the world's professional gas detection technology to promote the development of power intelligence and safety management, providing customers with a large number of high-quality projects and services. So far, WINFOSS services have provided more than 30,000 customers at home and abroad. service support. Professional operation achieves the optimal cost, professional advantages provide the most powerful guarantee, and professional management continuously creates value for customers.

Technical value: 20+40
Relying on the technical precipitation and development of WINFOSS for more than 20 years, and the technical advantages and experience accumulation of Swiss Electric for more than 40 years in R&D, design and manufacturing, it has formed the most powerful professional technical competitiveness of WINFOSS services. "Concentration, profundity, excellence", WINFOSS service attaches great importance to the training and growth of the service engineer echelon, and regularly conducts professional skills training and skills competition activities, so that the technical quality of the WINFOSS service team will always be at the forefront of the industry.

Network value: 100+300
WINFOSS service is Switzerland's largest power testing service provider with the most complete service network and the strongest service technology strength. It has 100 service outlets and 300 service engineers. Service "people-oriented". The headquarters of WINFOSS service company has gathered abundant human resources and technical force, and has professional product service engineers, system design engineers, software development engineers, system maintenance engineers, technical training lecturers, etc. At the same time, each service network brings together a variety of products, experienced and well-trained professional service personnel, strong technical force, and unified training, unified service specifications, unified management, and unified assessment, so that professionals can be professionally employed and provide customers with high-quality services. Quality service.

Resource value: 2000＋3000
WINFOSS service continues to build a service hardware resource platform with comprehensive service tools and equipment, which better guarantees the professionalism and accuracy of on-site debugging and maintenance services from tangible equipment. WINFOSS service relies on WINFOSS spare parts service outlets around the world to ensure that users are provided with reliable quality dedicated or original spare parts. The WINFOSS Service Headquarters has a spare parts warehouse with spare parts valued at more than 30 million yuan. The spare parts stock is sufficient. Each service network has different levels of spare parts storage, so as to provide customers with the first-time main spare parts response service.

Caring Value: 7×24
"Mobility, speed and quality" are the professional qualities that WINFOSS service has upheld and formed for a long time. WINFOSS service engineers provide fast expert-level support services for your power detection system around the clock, telephone support at the first time, 7×24 hours of uninterrupted whole process Service care, web-based remote diagnosis and maintenance and perfect CRM (customer service management system), maximally close to customers, and more meticulously meet customers' real-time work needs.

WINFOSS China: 3+7
WINFOSS came to China, aiming to provide comprehensive power SF6 testing and supporting professional services for China Electric Power. It will be dedicated to the sales of hardware products within 3 years, and will build a comprehensive service network and team within 7 years to suit China localization needs. Compared with Northern Europe, China has more extensive power equipment, more complex climate and environment, more severe aging of equipment, and more uneven types and quality of equipment. Therefore, in China, WINFOSS has a more arduous mission to complete, and can provide more abundant, more comprehensive and more professional value for Chinese power users.